Projects

Since 2009, Lacoste Japan has developed an agile E-commerce system that supports growth and adapts to change. From CMS to custom e-commerce engines and endless aisle apps, the platform forms the backbone of its omnichannel strategy. More than just scalable, it’s built for continuous evolution—shaped by close collaboration to meet shifting customer expectations and deliver a seamless, locally relevant shopping experience. Refined, resilient, and ready for what’s next.

We enabled a leading Quick Service Restaurant chain to transform Japan's customer experiences with a Good Design Award winning mobile app that helped boost Mobile Order & Pay sales and create a seamless experience across customer touchpoints.

ASICS enables ultra-fast, ultra-efficient global campaigns with a single global CMS across all of its markets, reducing rollout times from several months to as little as a day.

Triggered by individual user behavior, this system helps remind customers of the benefits, offers and activities specifically relevant to their preferences.

Supporting omnichannel retail, Lacoste Japan’s in-store app enables global stock checks and in-store pickup, bridging online and offline inventory. Designed to make offline stock visible online (and vice versa), the app helps reduce lost sales and improve stock efficiency, bringing the endless aisle from concept to reality.

The team at high-end interior goods boutique Analogue Life save hours every day with automated shipping features built into their bilingual commerce solution. On every international order, the commerce system instantly calculates package size and selects the best rate shipping provider for the job, dramatically reducing operational costs and improving experiences for its global customer base.

We conducted a thorough UI/UX assessment, data analysis, and user interviews and tests to identify opportunities for growth and optimizations of a luxury jeweler’s E-commerce website. The output was a ranked comprehensive recommendation report of the global and local needs of the platform to increase conversions and revenue. The report provides valuable insights for the client, positioning them for success in the competitive world of luxury jewelry.

Enabled increased scalability by allowing the client to manage more Suppliers and Sales Events simultaneously with fewer administrative hours required per Event.

After years of deadlock, a consultancy project with The Plant jump-started discussions for a company providing a business portal. The report from the discovery summarized findings, gave a SWOT analysis, and provided recommendations for a consequent website and system renewal. Insights drawn from interviews with users helped inform goals and recommendations.

Supports the brand’s annual Lucky Bag campaign event, engineered to support massive peak demand.

Multinational insurance provider created all new direct-to-consumer sales channels, where it previously only sold through third-parties. Thanks to an innovative CMS and CRM, the business generates instant insurance quotes for clients online, cross-sells products, tracks customer journeys, automates reports and leverages data with minimal overhead.

Leading intergovernmental organization facilitated a major conference with Android and iOS mobile apps in six languages, including right-to-left interface support for Arabic. Attendees made use of a range of features, from detailed conference schedules with intuitive filters, to notifications and regular news updates.

Leading surfwear brand Boardriders saves its workforce hundreds of hours a month with automated product data synchronisation. Different e-retailers require different information for their online listings, which would be prepared manually by the Boardrider team. With features developed by The Plant, a single set of product information is automatically adjusted for sharing to each retailer, minimizing human error and freeing staff time.

To support its rapid expansion across regions, AMPD Research needed a metadata system that could manage various data sources in different regions and languages. Features include metadata management, productivity analysis, calculation of freelancer pay, and a clear UI dashboard to manage all information. We implemented the project on an aggressive schedule, resulting in cost and time savings for AMPD.

MTV Japan improved staff conditions and cut administration time with a CMS to manage video, image and editorial content. Now standard in The Plant technology platforms, versioned and timed pages dramatically reduce the need for staff to make real-time content changes outside of working hours.

Designed for staff, the iPad app supports omnichannel retail, enabling global stock checks and in-store pickup.

With easy-to-use, easy-to-run brand ambassador platforms, ASICS manages tens of thousands of applications a year to its FrontRunner and Tennis Academy programs, fully integrated into its CMS for a seamless experience.

Japan’s most-trusted broadcaster securely delivered accurate, breaking coverage of the Tokyo Olympics to a national audience using our content management system.

With actionable, agnostic consultancy services, the ecommerce platform provider implemented consultancy advice from The Plant to expand beyond the Japanese market, build a global brand, optimize operations, and develop direct sales channels.

Food multinational Danone reduced email traffic and increased engagement among 1000s of employees thanks to a multilingual intranet platform enabling posts, feeds and reactions.

A winner of the Google Impact Challenge 2016, the Daybreak app supports the world’s largest online community for alcohol-related issues. With personalized recommendations and push notifications, tens of thousands of people manage their relationship with alcohol with the native Android/iPhone app.

Aigle launched its new e-commerce site with improved UX, page load times and omnichannel integrations. Features include machine-learning powered recommendations, POS integration, automated merchandising and loyalty system integration.

With its legal documents managed on a single platform, multinational brand ASICS delivers the transparency teams need across its global presence. APIs provide content to other client systems, while the CMS distinguishes between minor and major updates to documents, decreases management overheads, and accelerates teamwork.

With time-tracking wristbands and custom-built apps, ASICS Pace Your Race helps runners plan marathons in advance and then easily identify themselves and print out their customized time-tracking wristbands at running expos. Intuitive administrative tools means ASICS can set up and run Pace Your Race booths at marathon expos worldwide, without third-party support, saving time and money.

With a global platform across desktop, tablet, and native mobile apps, MY ASICS helped 100,000s of runners achieve their personal sports goals. Based on research from the ASICS Institute of Sports Science, the platform delivered high-value, race-oriented services for customers, connecting them to the ASICS ecosystem with data to improve products and services.

With a single ID system engineered by The Plant, ASICS unified its wide array of digital products, improving CX and enabling creation of the loyalty program One ASICS. With reliability, speed and scale in excess of demanding performance goals, ASICS ID eliminates the need for multiple accounts and creates invaluable customer profiles.

Converts offline users to online with a browser-based web app to help people place their first ever mobile order. No registering online or installing an app. At restaurants nationwide, customers simply scan a QR code in-store, place their order as a guest, and pay.

Lacoste Japan minimizes missed sales opportunities with stock management APIs, delivering a single view of stock across all channels. A “Find Store with Stock” button on product display pages reveals stores with hard-to-find items, while a stock management API integrates with both inventory and retailers to simplify allocation.

The innovative, high-volume architecture behind this leading quick service restaurant chain's mobile order & pay apps means tens of thousands of customers can reliably place orders every minute.

Having produced the successful CMS for NHK’s coverage of the 2020 Tokyo Olympics, Japan’s biggest broadcaster invited us to do the same for the Beijing Winter Olympics. Despite a tight schedule, we delivered the project on time with no significant issues For speed and continuity, we repurposed many components from the initial project. But we also enhanced the CMS with new integrations with third-party vendors to support live broadcasting. Throughout, we provided a new, fully on-call support service, reassuring NHK that any issues they raised would be promptly resolved.

ASICS increased speed, security, stability and publishing control on its corporate website with a migration to The Plant’s QOR3 CMS platform. The successful project included redesigning the site, migrating thousands of pages, and managing multiple stakeholders.

As a global company, ASICS launches campaigns across the regions and publishes hundreds of new pages every season to drive the campaigns. We update the localization features to enable users to export pages as HTML files including translation copies, CTA links and images to help ASICS deliver high-quality content across different regions and languages while reducing manual work and streamlining the process in line with its sustainability values.

After a logo and visual identity change, global designs were adapted and localized for the Japanese audience to modernize the website’s look & feel and simplify the checkout process. From the navigation to headers, footers, and container designs, we helped redesign the site UX/UI to align with the global guidelines and facilitate use on mobile devices.

ASICS is committed to positively impacting people and the earth for the next generation. To highlight this commitment, they undertook a project to renew the entire sustainability pages with state-of-the-art design. The successful project included redesigning the site, migrating hundreds of pages, and creating reports for download. By delivering this project, ASICS enhanced its brand image and showcased its commitment to sustainability through high-quality and visually appealing content.

With one of the Japan's most popular apps, we enabled this leading quick service restaurant chain to handle daily lunchtime and weekend peaks with a high performance CMS created in less than five months.

Our collaboration with Lacoste led to the development of a consumer-friendly application, allowing customers to personalize their timeless polo shirts. In just one month, the influx of orders exceeded all expectations, leading to a swift adjustment of our operations. This undeniable success underscores both the brand's enduring appeal and the substantial customer demand for customization.

We created a comprehensive growth plan that included a global mobile app localization plan and a launch strategy helping our client achieve their digital growth goals and increase revenue potential.